Starting 10/29/2025, our reservation agents will provide more flexible appointment options. You won't need to book on the hour or half-hour anymore. For example, if you request a 2:00 p.m. pickup, you may have options ranging from 1:00 pm to 3:00 pm.


last update: 12/21/2025 04:00 AM

Your Scheduled Trips
DateSched PickupEst ArrivalAct ArrivalVanMapColorCode
Saturday - December 20, 2025 500a542a539a2421  
Saturday - December 20, 2025 730a730a THECAB  
Saturday - December 20, 2025 330p343p343p2215  
Sunday - December 21, 2025 625a  Info Not A 1
Sunday - December 21, 2025 1141a  Info Not A 1




Thank you for riding TheHandi-Van. Please give us your feedback on your most recent trips on TheHandi-Van. Follow the instructions on the link below.

Answer Surveys



The survey form is available for download online in English, Chuukese, Ilokano, Japanese (日本語), Chinese (中文) and Tagalog.

You may also request to have a copy of the form in any of the available language translations mailed out to you or you may provide us your feedback over-the-phone by calling (808) 768-8300.

Completed survey forms may be submitted through the following means:

Mail:
Paratransit Service and Operations Branch
Department of Transportation Services
City and County of Honolulu
Pacific Park Plaza
711 Kapiolani Boulevard, Suite 1600
Honolulu, Hawaii, 96813

Email:
handivan@honolulu.gov

Fax:
(808) 768-1986


The information provided above is generated from the Trapeze system at TheHandi-Van. All information is given in Real-Time, and is subject to change. If your information is unavailable, please call (808) 456-5555.

(*) Est Van Time is not available. Please call (808) 456-5555 for ETA.